Privacy Policy

Version: V2.0

Effective date: July 14, 2026

Guangzhou Weijing Technology Co., Ltd. ("we", "us", or "our") operates MagicCharge App (the "App") and related services. We respect the privacy of our users and are committed to protecting personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the App and related services.

Please read this Privacy Policy carefully before using the App. By using a relevant App function, you acknowledge the provisions of this Privacy Policy relating to that function. For functions requiring system permissions or separate authorization, we will request your authorization through system prompts or as otherwise required by applicable law.

1. Personal Information We Collect and Use

We process personal information only to the extent necessary to provide App functions, maintain service security, process user requests, and comply with legal obligations. Depending on the functions you use, we may process the following information:

1.1 Account and Login Information

The App currently does not provide public registration. Accounts are created in advance and assigned to users by us, an enterprise administrator, or a fleet administrator. To provide login, authentication, and account security services, we may process an account identifier, security information for login credentials, the organization associated with the account, login times, login device information, and login logs.

1.2 Vehicle Information

If a vehicle has been entered or associated by a user, enterprise administrator, fleet administrator, or backend operator, we may process the vehicle make, series, model, license plate number, vehicle identification number (VIN), and the association between the vehicle and an account, enterprise, or fleet. We use this information for vehicle identification, vehicle association, charging compatibility configuration, vehicle management, and related service support.

1.3 Location Information

When you use nearby charging stations, map display, location viewing, or navigation, we may process your device's precise location, the time the location was obtained, and the location used for a map query after you grant the relevant permission. We use location information to find nearby charging stations, calculate distances, display maps, and request charging station data. To complete a station query, your current latitude and longitude may be transmitted to our server.

The App uses foreground location only and does not continuously obtain your location while the App is not in use. You may disable location permission in Android settings. If you do so, nearby charging stations, maps, navigation, and other location-dependent functions may not be available.

1.4 Device and Runtime Log Information

To keep the App operating normally, troubleshoot errors, and protect account and system security, we may process the device brand and model, Android version, App version, device language and time zone, network type, IP address, login and operation times, and necessary runtime logs. We do not collect or use this information for advertising.

1.5 Scanning Function

When you actively use the scanning function, we request camera permission to scan charging equipment or service QR codes. We do not access the camera when you are not actively using the scanning function, do not store or use unused camera footage for other purposes, and do not provide a photo upload function.

2. Functions We Do Not Provide

The App currently does not provide payment, wallet, recharge, automatic debit, membership subscription, in-app purchase, advertising, or push-notification services, and does not use Firebase. If any of these functions are added in the future, we will update this Privacy Policy before launching the function and provide notice and obtain authorization as required by applicable law.

3. How We Use Personal Information

We may use collected information for the following purposes:

1. Providing account login, authentication, and account management;

2. Displaying and managing vehicles, license plates, and VINs associated with an account;

3. Providing charging station search, map, location, and navigation functions;

4. Handling vehicle- or charging-service-related inquiries, faults, and customer support requests;

5. Maintaining the security of the App, servers, map services, and related systems;

6. Troubleshooting, analyzing operation, and improving products and services;

7. Complying with legal obligations and protecting the safety of users, us, our partners, and the public.

4. Third-Party Services

To provide maps, location services, system operation, and error diagnosis, the App uses the following third-party services:

4.1 Google Maps Platform

Purpose: providing map display, location viewing, charging station search, and navigation. Google may process device, network, and location information related to its map services in accordance with its own policies.

Privacy Policy: https://policies.google.com/privacy

Terms: https://cloud.google.com/maps-platform/terms

4.2 Sentry SDK

Purpose: monitoring App errors and crashes so that we can troubleshoot faults and improve the services. Sentry may process the device model, operating system version, App version, exception stack traces, crash logs, network diagnostic information, and related operating context.

Privacy Policy: https://sentry.io/privacy/

Other than the services described above, the App does not use Firebase, advertising analytics, advertising, or push-notification SDKs. If the third-party services used change, we will update this Privacy Policy or the third-party SDK list in a timely manner.

5. Sharing and Entrusted Processing

We do not sell your personal information. To provide cloud storage, network services, system operation, maps, error diagnosis, and customer support, we may engage third-party service providers to process necessary information. Through contracts or other means, we require these providers to process personal information only for the agreed purposes and within the agreed scope and to maintain appropriate confidentiality and security obligations.

If your account is created or managed by an enterprise or fleet administrator, we may provide that party with account status, vehicle associations, vehicle service information, or location-related information in accordance with its authorization and management rules. The data that may be accessed depends on account permissions and the actual service functions.

We may provide relevant information to the extent necessary when required by laws, court judgments, regulatory requirements, or lawful requests from law enforcement authorities. We may also process or disclose information as permitted by law to protect users, the platform, vehicles, equipment, or public safety, or to investigate or prevent unlawful activity and security incidents.

6. Storage Location and Cross-Border Processing

Our relevant services and data servers are deployed in Hong Kong, China. Your account, vehicle, license plate, VIN, location, device, and service records may be stored or processed in Hong Kong, China, and technical support may also be provided by third-party service providers located in other regions. We will take reasonable security measures to protect personal information during cross-border transmission and storage in accordance with applicable law.

7. Retention Period

We retain personal information for the period necessary to achieve the purposes described in this Policy:

1. Account information: until the account is deleted or the account relationship ends;

2. Vehicle, license plate, and VIN information: until the vehicle is unlinked, the account is deleted, or the relevant services end;

3. Location data: for the period necessary to provide location functions, process service requests, troubleshoot faults, and maintain security;

4. Device and runtime logs: for the period necessary for security audits, troubleshooting, or legal requirements;

5. After the retention period expires, we will delete, anonymize, or de-identify the relevant information. Information that must be retained by law will be retained only as necessary and its use will be restricted.

8. Information Security

We will take reasonable technical and administrative measures to protect personal information, including encrypted transmission, access controls, account security, server security management, log monitoring, and security incident response. We require employees and service providers who may access personal information to maintain confidentiality.

The internet is not absolutely secure. If a personal information security incident occurs or is discovered, we will take remedial measures in accordance with applicable law and notify relevant users or regulatory authorities when required.

9. Your Rights

Subject to applicable law, you may access, correct, and delete personal information relating to you. You may also disable device location permission or request account deletion.

You may request account deletion through Settings > Delete Account in the App. After the account is formally deleted, we will delete or de-identify the account information, vehicle association, license plate, VIN, location records, and other personal information directly associated with the account in accordance with the deletion instructions and this Privacy Policy, except for information that must be retained for security audits, dispute handling, or legal requirements.

To protect account security, we may verify your identity before processing an access, correction, deletion, or other privacy request. If you cannot complete the verification, we may be unable to process the request and will explain the reason.

10. Protection of Minors

The App is primarily intended for users of vehicle and charging services. We do not knowingly collect personal information from minors. A minor must obtain consent from a parent or other legal guardian before using the App. If we learn that we collected a minor's personal information without appropriate guardian consent, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy because of changes in laws, business operations, services, or security requirements. If there is a material change to the types of information collected, purposes of use, sharing parties, cross-border processing, or user rights, we will notify you through the App, an announcement, or other appropriate means.

12. Contact Us

If you have questions, comments, complaints, or privacy requests regarding this Privacy Policy or our processing of personal information, you may contact us as follows:

Company: Guangzhou Weijing Technology Co., Ltd.

Address: Building 4, No. 8 Qiyun Road, Huangpu District, Guangzhou, China

Email: market2@evking.cn

Telephone: 400-680-3880